Beijing Patient Concierge

Serving expats & international patients since 2023

Beijing's World-Class Hospitals, Navigated for You

Professional English-speaking patient escorts for expats, overseas Chinese, and international visitors. We handle the complexity so you can focus on getting well.

1,200+

Patients served

98%

Satisfaction rate

20+

Top hospitals covered

7 days

Per week availability

Who We Help

Three types of patients benefit most from our service

Overseas Chinese Families

海外华人家庭

Parents or relatives in Beijing who need medical care while you're abroad. We accompany them and send you a clear English report of each visit.

  • Parent accompaniment
  • English visit summaries
  • Multi-department coordination

Foreign Expats in Beijing

在华外籍人士

Living in Beijing but struggling with language, complex hospital systems, and finding the right specialist. We make public hospitals accessible.

  • English interpretation
  • Hospital & dept guidance
  • Prescription assistance

International Medical Visitors

来华就医旅游者

Coming to Beijing specifically for surgery, specialist opinions, or advanced diagnostics not available at home. We coordinate the full medical visit.

  • Pre-trip consultation
  • Medical record preparation
  • Travel & hospital planning

Our Services

All services include English communication as standard. Prices in USD; payment accepted in CNY equivalent or USD.

Remote

Online Medical Consultation

Hospital matching & pre-visit planning

30-min video or WeChat consultation. We identify the right hospital, specialist, and department for your condition, and advise on the best booking approach.

  • Hospital & department recommendation
  • Appointment booking guidance
  • What to prepare before you arrive

From $99

Remote

Medical Record Preparation

Chinese ↔ English bilingual summary

We compile your existing foreign-language records into a structured 2-page bilingual summary ready for Chinese doctors to read on day one.

  • 2-page bilingual summary
  • Diagnosis history & medication list
  • Imaging index for your disc collection

From $149

On-site

Half-Day Escort

4 hours · single appointment

English-speaking escort accompanies you from hospital entrance through check-in, consultation, payments, and tests—then sees you safely out.

  • English interpretation during consultation
  • Check-in & payment assistance
  • Written English visit summary (same day)

From $249

On-site

Full-Day Escort

8 hours · multi-department visit

For complex visits spanning multiple departments or requiring a full day of tests. Your escort plans the most efficient route through the hospital.

  • Everything in half-day escort
  • Multi-department coordination
  • Optimised test scheduling
  • Detailed English report

From $399

Flagship

International Patient Escort

Full-day · premium bilingual service

Our most comprehensive service for non-Chinese speakers and medical visitors. Everything in the full-day escort, plus overseas family communication.

  • Everything in full-day escort
  • Pre-visit briefing call with you or family
  • Overseas family update (email/WeChat)
  • English medication & prescription guide

From $499

On-site

Medication & Report Pickup

Proxy collection on your behalf

Have a prescription or pending test results? We collect and deliver medications or lab reports from the hospital—no special trip needed.

  • Collection from any major Beijing hospital
  • Photo confirmation of items
  • Medication label translation

From $79

Key Hospitals We Cover

We have deep knowledge of Beijing's top tertiary hospitals and their specialist departments.

PUMCH

北京协和医院

Top General Hospital

Endocrinology · Gynecology · Rheumatology · International Dept

Fuwai Hospital

阜外医院

Cardiology #1 in China

Coronary artery disease · Heart surgery · Valve replacement

Tiantan Hospital

天坛医院

Neurosurgery #1 in China

Brain tumors · Cerebrovascular disease · Parkinson's · Epilepsy

Tongren Hospital

同仁医院

Ophthalmology & ENT

Cataracts · Glaucoma · Retinal disease · Sinus surgery

Jishuitan Hospital

积水潭医院

Orthopedics

Joint replacement · Spinal surgery · Sports medicine · ACL repair

Beijing Cancer Hospital

北京肿瘤医院

Oncology Specialist

Gastric cancer · Colorectal · Lymphoma · Breast cancer · MDT

+ 14 more tertiary hospitals in Beijing. Contact us to confirm coverage for your specific hospital.

What Clients Say

Real feedback from international patients and expats

My Chinese is not good enough to navigate a large hospital alone. The escort arranged an English-speaking companion who guided me through the entire PUMCH process. Absolutely worth every yuan.

David L.

British expat, Beijing

Full-Day Escort

I'm based in the US and couldn't fly back to accompany my father for his Peking Union follow-up. The team sent me a clear English summary of the doctor's instructions the same evening. Incredibly helpful.

Jessica Z.

Overseas Chinese, San Francisco

Full-Day Escort + Summary

Came to Beijing for a second opinion on a cardiac diagnosis. They matched me to the right specialist at Fuwai, prepared my foreign medical records in a format the Chinese doctor could read, and interpreted during the consultation. Seamless.

Amir K.

International patient, UAE

International Escort

Transparent Pricing

Prices are quoted in USD. Payment is accepted in CNY, USD, or via WeChat Pay / Alipay. Quotes may vary slightly based on patient condition and visit complexity.

ServiceStarting Price
Online Medical Consultation$99
Medical Record Preparation$149
Medication / Report Pickup$79
Half-Day Escort · 4 hrs$249
Full-Day Escort · 8 hrs$399
International Patient Escort$499
Hospital Admission / Discharge Assistance$149
Note: These are base service fees — pre-tax. Hospital fees (consultation, tests, prescriptions) are paid directly to the hospital by the patient and are NOT included. Overtime beyond the booked window: $35/hr for half-day; pro-rated for full-day. Invoice available on request (tax added).

Frequently Asked Questions

Do you provide English interpretation during the consultation?
Yes. Our international patient escort service includes a bilingual (Chinese/English) escort who interprets during the doctor's consultation, helps fill out forms, and summarises key medical instructions in English after the visit.
How far in advance should I book?
We recommend booking at least 3–7 days in advance so we can help plan the right hospital and department. For urgent situations, contact us directly by phone or WeChat and we will do our best to accommodate short-notice requests.
Can you help book hospital appointments?
We can advise on the best official channels (京医通 / hospital apps) and timing for popular departments. Please note that we do not act as appointment brokers or pay for priority slots—we help you navigate the legitimate system efficiently.
What hospitals do you cover?
We work across all major Beijing tertiary-level (三甲) hospitals, including PUMCH (协和), Fuwai (阜外), Tiantan (天坛), Tongren (同仁), Jishuitan (积水潭), Beijing Cancer Hospital, PLA General Hospital (301), and more.
What are your payment options?
Service fees are quoted in USD. We accept payment in CNY equivalent (WeChat Pay, Alipay, bank transfer) or USD/international bank transfer. An invoice (发票) is available on request — prices are pre-tax base rates; applicable tax will be added if an invoice is required.
Are there any patients you cannot serve?
For safety reasons we are currently unable to accept patients aged 70+, those with severe cardiac conditions, infectious diseases, severe mobility impairment, or critical/terminal illness without a family member present throughout. Please contact us first to confirm suitability.
I am an overseas Chinese and speak Mandarin — which pricing applies to me?
It depends on what you need, not your nationality. If you are comfortable navigating in Chinese and do not need English interpretation or bilingual documents, our standard CNY pricing (available on the Chinese-language site) applies — the service is essentially the same as for domestic out-of-town patients. If you need English-language documentation for your home-country doctor, bilingual escort support, or overseas family coordination, our USD pricing includes all of those services. Just tell us your situation when you reach out and we will recommend the right service level.

Ready to Book or Have Questions?

Reach us via WhatsApp, email, WeChat, or phone. We respond within a few hours during operating hours (08:00–20:00 CST, daily).

WhatsApp

Message us in English. Fastest response for overseas enquiries.

Chat on WhatsApp

+86 132-2016-6385

Email

Send us details of your visit. We reply within 4–8 hours.

Send Email

support@beijingpeizhen.com

WeChat / 微信

Scan to add us on WeChat. Message in English or Chinese.

WeChat QR code – scan to add Beijing Patient Concierge

Scan to add on WeChat

When reaching out, include the following details to get a fast quote:

【EN Inquiry】

Hospital needed: ___

Preferred date: ___

Service needed: ___

Language: English / Chinese

Contact (WhatsApp / email): ___

We typically respond within 2–4 hours during operating hours.

Chinese speaker? Visit our full Chinese website → for detailed hospital guides, department navigation, and the complete booking form.